Privacy Policy
Last updated: 18 May 2026
V3 Logistics ("we", "us", "our") respects your privacy. This Privacy Policy explains what personal data we collect through our website v3-log.com, how we use it, and what rights you have.
1. Data we collect
When you contact us through the inquiry form, by email, or by phone, we collect:
- Your name and (if provided) company name
- Your email address and (if provided) phone number
- Shipment details: origin, destination, cargo type, dimensions, and any other information you share
- Any other information you choose to provide in your message
2. How we use your data
We use the information you provide solely to:
- Respond to your inquiry and prepare a quote
- Communicate with you about an ongoing transport or service
- Comply with legal obligations (e.g. customs records, accounting)
We do not sell, rent, or share your personal data with third parties for marketing purposes.
3. Sharing with partners
To execute the transport you request, we may share the minimum necessary data with our direct logistics partners, carriers, and customs agents. These parties are bound by confidentiality and act only on our instructions.
4. Data retention
Inquiry data is retained for up to 24 months from last contact. Contractual and accounting data is retained as long as required by applicable law (typically 10 years).
5. Your rights (GDPR)
You have the right to:
- Access the personal data we hold about you
- Request correction of inaccurate data
- Request deletion of your data (where legally permitted)
- Object to processing or request data portability
- Lodge a complaint with the competent data protection authority
To exercise these rights, contact us at planning@v3-log.com.
6. Cookies
This website does not use tracking or advertising cookies. We may use basic technical cookies necessary for the site to function.
7. Contact
For questions about this Privacy Policy or our data practices, contact:
V3 Logistics
Ljubljana, Slovenia
Website: v3-log.com
Email: planning@v3-log.com
Phone: +43 667 884 6648